DoMore · Support
A personal AI assistant for one person.
Contact us
Email ziyu_oy@qq.com — we reply as soon as we can.
Please include the email on your account, the app version (shown at the bottom of the
"Me" tab) and roughly when the problem happened, so we can look it up directly.
Common questions
- How do I sign in?
- With the email you registered: either a code sent to that email, or email + password.
We do not send SMS codes; your phone number is only a sign-in name and a way to recover
the account.
- I forgot my password.
- On the sign-in page tap "Forgot password" and set a new one with an email code.
- Will I lose anything if I change phones or reinstall?
- No. Your account, contacts, messages, call history, archive and to-dos live on the
server and come back when you sign in again. Only this device's credentials and cache
are cleared.
- How do I delete my account?
- "Me → Delete account". It permanently deletes the account and all of its data; it cannot
be undone.
- Why don't notifications make a sound?
- Check iOS Settings → Notifications → DoMore, then the "New message notifications" switch
and the quiet-hours window in the Me tab (quiet hours only quieten alerts; messages still
arrive).
- I didn't get the email code.
- Check your spam folder — codes are valid for 5 minutes. If the address is right, request
another one.
- Who does the assistant share my content with?
- To answer you, the conversation and archive snippets needed for that request go to a
third-party large-model service. Your account details, contacts and the whole archive are
not included, and nothing is used for training. You confirm this once the first time you
use the assistant, and you can withdraw it any time under "Me → Assistant & third-party
AI". See the Privacy Policy.